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Twitter Messaging for Cities

Twitter Messaging for Cities

Municipality social media coordinators may guess that tweeting more would increase engagement, but Penn State researchers suggest tweeting too much may lead to less engagement with citizens who follow their Twitter account.

Twitter Messaging for Cities

Followers may tune out when municipalities tweet too much

Municipalities don’t need to unleash a tweet storm to keep their citizens informed on the social network. In fact, according to Penn State researchers, municipalities that focus their tweets tend to have higher engagement with the citizens who follow their accounts.
professor at his computer

Jeffrey A. Stone

Jeffrey A. Stone, assistant professor of information sciences and technology, is leading his students through writing a simulation program together in class to model the spread of a virus among a population. 

faculty member at her desk

Samantha Beebe

Samantha Beebe, lecturer and program coordinator for biobehavioral health (BBH), is leading her students in designing a health communications campaign aimed to get millennials to adhere to behavioral changes relating to stopping the spread of COVID-19.